Introduction

LearnVistara.com (“LearnVistara”, “we”, “us”, or “our”) values your privacy and is committed to safeguarding the personal information of our users, customers, instructors, and visitors (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, mobile applications, content, products, services, and platforms (collectively, the “Services”).

By using LearnVistara.com, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.

Scope and Applicability

This Privacy Policy applies to:

• All users who visit or interact with LearnVistara.com.
  
  
• All services provided directly or indirectly through our platform.
  
  
• All data collected through web forms, course purchases, registrations, and third-party integrations.
  
  

Information We Collect

We collect the following categories of information depending on how you interact with our Services:

1. Information You Provide Voluntarily

• Account Registration: Name, email, phone number, password, date of birth.
  
  
• Payment Details: Credit/debit card data (processed via secure third-party payment gateways).
  
  
• Profile Data: Biography, profile picture, links to social media (optional).
  
  
• Course Activity: Enrolled courses, learning progress, quiz results, certification records.
  
  
• Support Requests: Chat logs, support tickets, email correspondence.
  
  

2. Information Collected Automatically

• Technical Data: IP address, browser type, operating system, language preferences, time zone.
  
  
• Usage Data: Pages visited, time spent, clickstream data, referring URLs.
  
  
• Device Data: Device ID, screen resolution, geolocation (approximate), and hardware model.
  
  

3. Information from Third Parties

• Authentication Partners: If you log in using Facebook, Google, or LinkedIn.
  
  
• Analytics Providers: Such as Google Analytics or Hotjar.
  
  
• Marketing Partners: Ad networks and social platforms may share engagement metrics.
  
  

How We Use Your Information

We use your data to deliver and enhance our services responsibly and legally:

Purpose	Legal Basis (GDPR)
Account setup and management	Contractual necessity
Course enrollment and content access	Contractual necessity
Payment processing	Contractual necessity
Sending confirmations and alerts	Legitimate interest / Contract necessity
Customer support and troubleshooting	Legitimate interest
Improving products and services	Legitimate interest
Personalizing user experience	Legitimate interest / Consent
Sending promotional communications	Consent (with opt-out capability)
Legal compliance and regulatory obligations	Legal obligation

 

Sharing and Disclosure of Data

We may disclose your information under the following circumstances:

1. Service Providers and Contractors

• Hosting providers (e.g., AWS, Google Cloud)
  
  
• Payment processors (e.g., Stripe, PayPal)
  
  
• Email marketing tools (e.g., Mailchimp, ConvertKit)
  
  
• Learning management systems and CRMs
  
  

2. Legal Disclosures

• When required by court orders, subpoenas, or law enforcement.
  
  
• To comply with applicable legal obligations or protect our legal rights.
  
  

3. Business Transfers

• In the event of a merger, acquisition, bankruptcy, or sale of assets.
  
  

4. With Your Consent

• Sharing instructor communications or user testimonials (with prior approval).
  
  

Cookies and Tracking Technologies

We use cookies, beacons, and similar technologies to:

• Authenticate users and maintain sessions
  
  
• Remember preferences and settings
  
  
• Analyze traffic and user behavior
  
  
• Deliver targeted ads and remarketing campaigns
  
  

Users can manage cookie preferences through their browser settings. For more information, see our [Cookie Policy].

Data Retention Policy

We retain your personal data only as long as:

• Your account remains active
  
  
• Needed to fulfill the purposes outlined in this policy
  
  
• Required to meet legal, tax, and compliance obligations
  
  

When your data is no longer needed, it will be anonymized or securely deleted.

Data Security Measures

We implement rigorous administrative, technical, and physical security controls to protect your data:

• SSL/TLS encryption for all data in transit
  
  
• Data encryption at rest using AES-256
  
  
• Role-based access controls for employees
  
  
• Regular vulnerability assessments and audits
  
  
• Secure authentication and login procedures
  
  
• Backups and disaster recovery protocols
  
  

Despite these measures, no internet-based system is completely secure. Users are responsible for maintaining the confidentiality of their credentials.

 

Your Rights and Choices

1. For California Residents (CCPA)

You have the right to:

• Know what personal information is being collected
  
  
• Request access or deletion of your information
  
  
• Opt out of the sale of your data (LearnVistara does not sell personal data)
  
  
• Non-discrimination for exercising your rights
  
  

To exercise these rights, contact: [email protected]

2. For EU/EEA Residents (GDPR)

You may:

• Request access to your data
  
  
• Correct, update, or delete your personal data
  
  
• Withdraw consent at any time
  
  
• Object to or restrict processing
  
  
• Exercise data portability rights
  
  

To make a GDPR request, contact: [email protected]

We will respond to all verified requests within the legally mandated timeframe, which is typically 30 days.

Children’s Privacy

LearnVistara is not intended for children under the age of 13 (or 16 under the GDPR). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

International Transfers

Your data may be processed in the United States and other countries outside your jurisdiction. We ensure compliance by:

• Using Standard Contractual Clauses (SCCs)
  
  
• Transferring data only to countries with adequate data protection laws
  
  
• Securing data through encrypted storage and transit
  
  

Third-Party Links

Our website may contain links to third-party websites, plugins, or tools (e.g., YouTube, social media platforms). We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites before interacting with them.

Policy Updates and Notifications

We may update this Privacy Policy periodically to reflect changes in legal obligations, technologies, or our practices. When we do:

• We will revise the “Last Updated” date above.
  
  
• We may notify you via email or a prominent website notice.
  
  

Continued use of our services after changes are made signifies your acceptance of the updated policy.